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Cisco Operational Foundations for Cisco Service Provider Core Networks Sample Questions:

1. Which two opportunities for improvement are realized by trending the metrics for the total number of trouble tickets by severity per period (total and by support queue)? (Choose two.)

A) better incident resource allocation
B) identifying the rate of change
C) understanding the effects of the incident management process improvements
D) collection of information relating to the incidents for higher-tier analysis

2. What does this UNIX or Linux command provide?
for file in `find . -name '*.txt'`; do perl -i -pe 's|foo|bar|g' $file; done

A) a string search for the words "foo" or "bar"
B) a string search for the words "foo" and "bar"
C) a list of all text files with the words "foo" or "bar" in them
D) a string replacement of the word "foo" to the word "bar"

3. You are monitoring a corporate network when a number of routers begin reporting high CPU utilization. Console alarms indicate detection of excessive BPDUs. What is the probable cause of these threshold crossing alarms?

A) loss of access to the Internet
B) multiple broken VLANs
C) Spanning Tree Protocol failure
D) route flapping

4. According to the ITIL@ v3 framework, which six processes identify functions of service transition planning and support? (Choose six.)

A) availability management
B) performance management
C) change management
D) release and deployment management
E) service validation and testing
F) service asset and configuration management
G) incident management
H) knowledge management
I) transition planning and support
J) problem management

5. Failure of which NMS component can cause the network administrator to not be able to login to any network routers due to authentication errors?

A) NetCool
B) NCM
C) CAR
D) ANA
E) CNR
F) ISC

Solutions: