210-060 exam dumps

Cisco 210-060 Value Package

(Include: PDF + Desktop Test Engine + Online Test Engine)

  • Exam Code: 210-060
  • Exam Name: Implementing Cisco Collaboration Devices (CICD)
  • No. of Questions: 240 Questions and Answers
  • Updated: Jun 11, 2026

This exam has been stopped to register, new exam code replace: 200-301


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  • Total Questions: 240
  • Updated on: Jun 11, 2026
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  • Total Questions: 240
  • Updated on: Jun 11, 2026
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  • Total Questions: 240
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How to Prepare for CISCO 210-060 Implementing Cisco Collaboration Devices (CICD)

Preparation Guide for CISCO 210-060 Implementing Cisco Collaboration Devices (CICD)

Introduction for CISCO 210-060 Implementing Cisco Collaboration Devices (CICD)

Cisco made the CCNA Collaboration affirmation to address a requirement for IT experts devoted to voice, video and portable framework. Cisco preparing is by and large abilities based instead of item based, however this CCNA Collaboration preparing centers vigorously around Cisco Unified Communications (UC).

For any individual who oversees Cisco joint effort hardware preparing, this CCNA Collaboration preparing can be utilized for CCNA Collaboration test prep, on-boarding new cooperation engineers, or as a feature of a group preparing plan.

This CCNA Collaboration preparing guides to the Cisco 210-060 CICD and 210-065 CIVND test goals and covers subjects including:

  • Creating client records and endpoint for Cisco UC Manager and Cisco UC Manager Express

  • Implementing and investigating Unified Communication and Collaboration, TelePresence, and Digital Media Player

  • Understanding the parts of Cisco Unified Communications (UC)

  • Implementing video endpoints in merged Cisco video foundations

  • Configuring Cisco Unified IM and Presence

This CCNA Collaboration course is important for new IT experts with at any rate a time of involvement in cooperation gear and experienced organization executives hoping to approve their Cisco abilities.

New or hopeful organization directors. It's regularly the situation that network managers at little organizations are generalists. You deal with the organization, steering and exchanging hardware, and even perform framework activities, as well. For some organization directors, that additionally implies dealing with the telephones and video conferencing gear. In case you're another organization administrator or expert entrusted with designing and keeping up coordinated effort hardware, this is the ideal reference material for you. This CCNA Collaboration course gives an overall outline of Cisco synergistic apparatuses, for example, web based telephone and video interchanges media.

Experienced organization managers. Cooperation designs frequently start as organization directors who begin keeping up their coordinated effort gear - and afterward either discover they like it or understand it's a worthwhile organization specialization. Practicing as a coordinated effort engineer is an extraordinary vocation move. This CCNA Collaboration preparing can help network managers who have insight with video and VoIP diagram another profession way as a coordinated effort engineer.

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Cisco 210-060 Exam Topics:

SectionWeightObjectives
Maintain Cisco Unified Communications System10%1 Generate CDR and CMR reports

2 Generate capacity reports

3 Generate usage reports

4 Generate RTMT reports to monitor system activities

5 Monitor voicemail usage

6 Remove unassigned directory numbers

7 Perform manual system backup
Provide End User Support24%1 Verify PSTN connectivity

2 Define fault domains using information gathered from end user

3 Troubleshoot endpoint issues

4 Identify voicemail issues and resolve issues related to user mailboxes

5 Describe causes and symptoms of call quality issues

6 Reset single devices

7 Describe how to use phone applications
Provision End Users and Associated Devices24%1 Describe user creation options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express

2 Create or modify user accounts for Cisco Unified Communications Manager

3 Create or modify user accounts for Cisco Unified Communications Manager Express using the GUI

4 Create or modify endpoints for Cisco Unified Communications Manager

5 Create or modify endpoints for Cisco Unified Communications Manager Express using the GUI

6 Describe how calling privileges function and how calling privileges impact system features

7 Create or modify directory numbers

8 Enable user features and related calling privileges for extension mobility, call coverage, intercom, native presence, and unified mobility remote destination configuration

9 Enable end users for Cisco Unified IM and Presence

10 Verify user features are operational
Describe the Characteristics of a Cisco Unified Communications Solution15%1 Describe the Cisco Unified Communications components and their functions

2 Describe call signaling and media flows

3 Describe quality implications of a VoIP network
Configure Voice Messaging and Presence27%1 Describe user creation options for voice messaging

2 Create or modify user accounts for Cisco Unity Connection

3 Describe Cisco Unified IM and Presence

4 Configure Cisco Unified IM and Presence

Reference: http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/cicd.html


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