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BlackBerry 10 Support Specialist: BCP-240 Exam
"BlackBerry 10 Support Specialist", also known as BCP-240 exam, is a BlackBerry Certification. With the complete collection of questions and answers, PrepAwayTest has assembled to take you through 100 Q&As to your BCP-240 Exam preparation. In the BCP-240 exam resources, you will cover every field and category in BlackBerry-Certifications Certification helping to ready you for your successful BlackBerry Certification.
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BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| BlackBerry 10 Architecture & Components | 15% | - BB10 OS fundamentals - Hardware and software components |
| Device Deployment & Configuration | 35% | - Initial setup and provisioning - BlackBerry Link and backup/restore - Network and connectivity setup |
| Security & Connectivity | 15% | - VPN, Wi-Fi, Bluetooth and cellular settings - Encryption and permissions |
| Troubleshooting & Maintenance | 25% | - Diagnosing common issues - Software updates and OS upgrades - Performance and connectivity fixes |
| Application & Content Management | 15% | - BlackBerry World and BlackBerry World for Work - Installing, updating and removing apps |
| BES 10 Integration & Management | 20% | - Connecting to BlackBerry Enterprise Service 10 - Policy enforcement and user accounts |
BlackBerry 10 Support Specialist Sample Questions:
What Menu item would need to be enabled so BlackBerry Support receives logs from a BlackBerry 10 (BB10) Smartphone?
- A. Parental Controls
- B. Diagnostics in the Security and Privacy Menu item
- C. Application Permissions
- D. Security Wipe Menu item
Correct Answer: B 🗳️
A user is unable to delete an application. What steps must be followed?
- A. Goto Options-> Security-> Application permissions.
- B. Hold the screen, then click the Trash icon
- C. Hold the screen, then click on any icon.
- D. Click on the trash icon, in accounts.
Correct Answer: B 🗳️
A user launches the BlackBerry World and receives an error that the device could not connect to server. What does this indicate?
- A. The NFC radio is not enabled.
- B. The airport mode is not enabled.
- C. The device radio is not enabled and provisioned.
- D. The mobile network radio is not enabled and account is not provisioned.
Correct Answer: C 🗳️
What Hardware ports are available on a BlackBerry 10 (BB10) device?
- A. HDMI. USB, 3.5 mm Audio Jack
- B. HDMI, Parallel, Serial ports
- C. Parallel, Serial. 3.5 mm Audio Jack
- D. Serial. USB
Correct Answer: A 🗳️
What does enabling Mass Storage Mode on the BlackBerry 10 (BB10) device allow the user to accomplish?
- A. Wi-Fi sharing
- B. Copying media and files
- C. Bluetooth connections
- D. Blocking USB connections
Correct Answer: B 🗳️
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