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Apple 9L0-006 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Mac Hardware Architecture | 25% | - Display, storage & memory
- Logic board & components
- Power supply & thermal systems
|
| Topic 2: Safety & ESD Procedures | 15% | - High voltage & thermal hazards
- Electrostatic Discharge (ESD) safety
- Tool handling & workspace safety
|
| Topic 3: Mac Product Repair & Replacement | 25% | - Disassembly & reassembly procedures
- iMac, MacBook, Mac mini models
- Genuine parts & service guidelines
|
| Topic 4: macOS & Peripheral Support | 15% | - Software-hardware interaction
- Peripheral & connectivity issues
- System configuration & recovery
|
| Topic 5: Troubleshooting Methodology | 20% | - Diagnostic tools & utilities
- Repair verification & documentation
- Problem verification & isolation
|
Apple Macintosh Service Sample Questions:
1. Which of the following can permanently damage an LCD display?
A) Turning brightness up too high.
B) Using a screen saver.
C) Rubbing the display.
D) Not using a screen saver.
2. The liquid cooling system inside a Power Mac G5 (Quad Late 2005) has failed, causing a coolant leak while the computer is on. According to Apple references, what should you do
FIRST?
A) Drain and refill the liquid cooling system.
B) Let the computer run overnight to evaporate any spilled liquid.
C) Unplug the computer immediately.
D) Put the computer to sleep until the liquid dries.
E) Use a patch kit to re-seal the leak.
3. A power adapter originally supplied with a MacBook Pro can charge a MacBook's main battery while it is powered on.
A) False
B) True
4. The basis for the component isolation troubleshooting technique is an understanding of
_______ and _______ within computers. SELECT TWO
A) power flow
B) signal flow
C) fan air flow
D) network flow
E) coolant flow
5. Which FOUR of the following actions helps reduce the risk of damage from ESD? SELECT
FOUR
A) Do not bring plastic, vinyl, or foamed polystyrene near ESD-sensitive components.
B) Handle all ESD-sensitive boards by the connectors, not the edges.
C) Always place ESD-sensitive components on metal surfaces.
D) Do not touch anyone who is working on ESD-sensitive components.
E) Ground yourself and the equipment you are working on.
F) Use static-shielding storage bags for ESD-sensitive components.
Solutions:
Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A,B | Question # 5 Answer: A,D,E,F |