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Avaya 72301X exam covers a wide range of topics related to Avaya Aura® Communication Applications. These topics include the installation, configuration, maintenance, and troubleshooting of various Avaya Aura® Communication Applications. Some of the key applications covered in the exam include Avaya Aura® Messaging, Avaya Aura® Conferencing, and Avaya Aura® Contact Center.
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Earning the Avaya 72301X Certification is a significant achievement for IT professionals who want to demonstrate their expertise in the Avaya Aura® Communication Applications. Avaya Aura® Communication Applications Support Certified Exam certification confirms that the candidate has the skills and knowledge necessary to install, configure, and support the Avaya Aura® Communication Applications suite. It is a valuable credential that can help IT professionals advance their careers and open up new job opportunities.
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Avaya 72301X exam consists of 60 multiple-choice questions that need to be completed within 90 minutes. 72301X exam covers a variety of topics, including installation, configuration, troubleshooting, and maintenance of Avaya Aura® Communication Applications. Candidates must demonstrate their expertise in performing these tasks while adhering to best practices and industry standards. Upon passing the exam, candidates will be awarded the Avaya Aura® Communication Applications Support certification, which validates their knowledge and expertise in supporting Avaya's messaging, conferencing, and contact center applications.
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To prepare for the Avaya 72301X exam, individuals can take advantage of various training resources offered by Avaya, including instructor-led courses, e-learning modules, and hands-on labs. These resources provide candidates with the knowledge and skills needed to pass the exam and become certified as Avaya Aura® Communication Applications Support professionals. 72301X exam is a great opportunity for professionals to validate their skills and enhance their career prospects in the IT industry.
Avaya 72301X Exam Syllabus Topics:
| Section | Objectives |
| Call Flows | - Avaya Spaces Extension Call Flows
- 1. WebRTC Communication Flow
- Presence Service SIP Message Sequences
- Branch Survivability and AES Call Flows
- 1. AES Communication Flow
- 2. Failover Scenarios
- SIP Trunking and Remote Worker Call Flows
- 1. Signaling Paths
- 2. Remote Worker Connectivity
- Call Park and Page Call Flows
|
| Communication Applications Architecture | - Branch Survivability
- 1. Survivability Concepts
- 2. Branch Survivability Configuration
- Internet Friendly Gateway
- 1. Configuration Steps
- 2. Integration Requirements
- Application Enablement Services
- 1. AES Configuration
- 2. Integration Requirements
- Avaya Aura Web Gateway
- 1. AAWG Configuration
- 2. WebRTC and Avaya Spaces Extension
- Avaya Presence Service and Avaya Breeze Configuration
- 1. Presence Service Functions
- 2. Avaya Breeze Deployment and Configuration
- Session Border Controller for Enterprise
- 1. Remote Worker Features
- 2. SIP Trunking Configuration
|
| Troubleshooting Avaya Communication Applications | - Branch Survivability Verification
- 1. Health Monitoring
- 2. Recovery Validation
- Avaya Breeze and Presence Issue Resolution
- 1. Log Capture
- 2. Trace Analysis
- AAWG and WebRTC Issue Resolution
- 1. Call Troubleshooting
- 2. System Log Analysis
- AES Operational Verification
- 1. Current System Status Checks
- ASBCE Verification and Troubleshooting
- 1. Log Collection
- 2. System Validation
- Call Park and Page Problem Resolution
- 1. Snap-in Verification
- 2. Trace Interpretation
|
| Communication Applications Troubleshooting Tools and Techniques | - Branch Survivability Troubleshooting
- 1. Status Verification
- 2. Failure Recovery Procedures
- Avaya Breeze and Presence Service Troubleshooting
- 1. Log Collection and Analysis
- 2. Diagnostic Tools
- ASBCE Troubleshooting
- 1. Monitoring and Diagnostic Tools
- 2. Session Analysis
- Call Park and Page Troubleshooting
- 1. Troubleshooting Utilities
- 2. Issue Isolation Techniques
- AAWG and WebRTC Troubleshooting
- 1. Call Issue Analysis
- 2. System Log Review
- AES Troubleshooting
- 1. Tools and Logs
- 2. Service Verification
|