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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Specialist - IP Office Implement & Support Elective Exam |
| Exam Number: | 132-S-916.2 / 132-S-816 |
| Exam Format: | Multiple choice |
| Related Certifications: | Avaya Aura certification track Avaya IP Office certification track |
| Available Languages: | English |
| Recommended Training: | Avaya Learning Training Catalog Avaya IP Office Implementation Training |
| Exam Registration: | Avaya Certification and Learning Portal Pearson VUE Avaya Exams |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Pearson VUE test center or online proctored exam (availability may vary by region) |
| Pre Condition: | Recommended prior experience with Avaya IP Office systems and basic telephony/networking knowledge. |
| Official Syllabus URL: | https://www.avaya.com |
| Section | Objectives |
|---|---|
| Topic 1: System Maintenance and Troubleshooting | - Monitoring system performance and logs - Fault isolation and resolution procedures |
| Topic 2: Security and Access Control | - User permissions and system access control - Network security considerations |
| Topic 3: IP Office System Architecture | - Control unit hardware and expansion modules - IP Office components and deployment models |
| Topic 4: User and Extension Management | - Extension numbering and assignment - User provisioning and profiles |
| Topic 5: SIP and Trunk Configuration | - PSTN connectivity and gateway configuration - SIP trunk setup and troubleshooting |
| Topic 6: Voicemail and Unified Messaging | - Message delivery and integration options - Voicemail Pro configuration |
| Topic 7: Call Routing and Telephony Features | - Inbound and outbound call routing - Hunt groups and call distribution |
| Topic 8: Installation and Initial Configuration | - Licensing and feature activation - System setup and configuration wizard |
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 95 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The official Avaya page publishes the current question count and duration; review it before your test date.
The official Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 outline defines 8 domains. The leading three are IP Office System Architecture, Call Routing and Telephony Features, and User and Extension Management. The full list is in the topics section above, and PrepAwayTest's 95 practice questions cover each one.
Recommended prior experience with Avaya IP Office systems and basic telephony/networking knowledge. Since requirements change over time, confirm the latest on the official Avaya exam page before scheduling.
Scoring and fees are published by Avaya and may change; verify the current figures on the official site.
The 132-S-816 exam is a Avaya certification exam validating the Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 syllabus shown above. It belongs to these credential paths: Avaya IP Office certification track, Avaya Aura certification track. Candidates in 2026 start with PrepAwayTest's 95 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Avaya recommends these training resources for the Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 exam:
Follow the training with steady self-testing — the 95 practice questions from PrepAwayTest help you apply theory and fill any gaps the training leaves.
PrepAwayTest issues a full refund if you take the Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Pearson VUE test center or online proctored exam (availability may vary by region) Register for the Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 exam through these official channels:
After booking, PrepAwayTest delivers your practice questions within 1 minute — preparation starts the same day.
Which statement is true when debugging the connectivity of voice messages being delivered from the Avaya Messaging Application Server (MAS) to the Microsoft Exchange Server?
Correct Answer: B 🗳️
You want to administer a personal operator for a subscriber. You open the mailbox profile and input the operator's extension. However, when you click the pulldown menu for Personal Operator Schedule, the only possible choice is (none).
What must be done to allow more choices?
Correct Answer: D 🗳️
A customer wants to Modular Messaging (MM) enable 2000 users on an MM system with an Exchange backend.
Which tool is most appropriate to accomplish this?
Correct Answer: A 🗳️
Which message category is new in Modular Messaging (MM) release 3.1?
Correct Answer: A 🗳️
Which three are necessary to ensure that the SIP configuration is taking calls? (Choose three.)
Correct Answer: B,D,E 🗳️
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