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IBM A2010-591 Exam Syllabus Topics:

IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. Which function supports a customer who would like to have a predefined work plan for repetitive maintenance work?

A) Tasks List
B) Job List
C) Tasks Plan
D) Job Plans

2. A service provider company is managing 5,000 servers in their customers' environments. Their customers' 20 networks are isolated from each other but accessible through a firewall from the management network where IBM Tivoli Application Dependency Discovery Manager (TADDM) Storage Server resides. What would be the best TADDM architecture for this scenario?

A) TADDM Storage Deployment
B) TADDM Synchronization Deployment
C) TADDM Domain Deployment
D) TADDM Streaming Deployment

3. How is a power user of an IT asset and service management system defined?

A) A user who has the ability to use advanced features of the system which are beyond the abilities of regular users.
B) A user who is responsible for management of the system administration team.
C) A user with the highest level of authorization to access the system.
D) A user who is an expert in programming additional features to the system which will be used by other users.

4. A customer has implemented a solution from a third-party vendor that is capable of creating asset inventory. Which IBM tool can provide a fully functional CMDB?

A) IBM Tivoli Application Dependency Discovery Manager
B) IBM Tivoli Monitoring
C) IBM Tivoli Asset Discovery for Distributed
D) IBM Tivoli Business Service Manager

5. Why is an organization chart useful to identify key stakeholders for an IT asset and service management solution?

A) It identifies the most important key business units using the IT asset and service management solution.
B) It provides an overview of the key business units which helps identify the unit managers to interview.
C) It identifies the key business units and teams supporting IT asset and service management processes.
D) It outlines the hierarchy and dependencies between departments responsible for IT asset and service management.

Solutions: