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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

1. How do you engage Quick Look? Which applications support it?

A) You can use the System Information application to easily scan all the appropriate application locations and return a list of installed applications.
B) The Activity Monitor application is used to monitor open processes and applications.
C) The Privacy pane of Security & Privacy preferences can be used to allow or disallow applications' access to Location Services, Contacts, Calendars, Reminders, social network services, and Accessibility application access.
D) Quick Look is engaged by simply pressing the Space bar when a document is selected. Applications that support Quick Look include the Finder, Time Machine, Mail, and most open and save browser dialogs.

2. Which steps will let you retrieve a file from a Time Machine backup on an external hard disk connected to your Mac?

A) In the Finder enter a search term in the Spotlight search field, click the Add (+) button to add a search criterion, and choose Search Time Machine, then use the timeline to reach the appropriate date and time, select the file, and click Restore.
B) Open System Preferences, click the Time Machine icon, click Retrieve, use the timeline to reach the appropriate date and time, select the file, and click Restore.
C) Open Time Machine, use the timeline to reach the appropriate date and time, select the file, and click Restore.
D) Control-click the icon of the folder in which you want the restored file to appear, open Time Machine from the shortcut menu, choose Restore from the Time Machine menu, use the timeline to reach the appropriate date and time, select the file, and click Restore.

3. Which application is used to examine open applications on OS X?

A) AppleTalk works only with OS X v10.5 or earlier.
B) The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used tolocate files and folders on the volume.
C) The Activity Monitor application is used to monitor open processes and applications.
D) The master password is used to reset local account passwords.

4. In a default OS X configuration, you want to change the way that Finder handles ZIP archives. Where can you make that change?

A) System Preferences
B) Finder Preferences
C) Disk Utility Preferences
D) Archive Utility Preferences

5. In Network preferences, all network service interfaces with a green status indicator are
being used for network activities. However, again, all network traffic that isn't better handled via a local connection is sent to the primary network service interface. The primary network service interface is the top most active interface in the listing.

A) In Network preferences, how can you tell which interface is currently being used for network activities?
B) How can you verify basic connectivity to another network host?
C) How can an OS X system automatically connect to a Wi-Fi network?
D) Which five network file services can you connect to from the Finder's Connect to Server dialog?

Solutions: