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Salesforce Certified Slack Consultant Sample Questions:

1. You are a Slack consultant working with an Enterprise Grid plan client. Their grid org has four Workspaces:
Social, Finance, Marketing and Operations.
How many Org Primary Owners can their Enterprise Grid have?

A) Five
B) One
C) Four
D) They can define how many they need.

2. Your Slack client requests your guidance on evaluating eDiscovery and DLP applications for their Slack Enterprise Grid. Specifically, the client's Enterprise Security team wants to understand the access these applications will have to data on their grid.
How would you respond to this question?

A) eDiscovery applications need only create access to Slack data, whereas DLP applications require both read & write access.
B) eDiscovery applications need only read access to Slack data, whereas DLP applications require both read & write access.
C) Both eDiscovery and DLP applications require read & write access to Slack data.
D) eDiscovery applications need only read access to Slack data, whereas DLP applications require both create & update access.

3. When providing your client with an executive summary of their selected grid design, which three key pieces of information should you include?

A) Channel recommendations
B) Grid design benefits and considerations
C) Admin processes
D) User analytics and KPIs
E) Training recommendations
F) Workspace(s) and access level

4. Your client has fully transitioned to remote working and wants to maintain their daily Agile syncs at 9 a.m.
They have asked if there is a feature in Slack that can help make their syncs easier to manage and more productive.
What should you recommend?

A) Integrate a project management tool into Slack for teammates to fill out their latest progress prior to the sync.
B) Request teammates to share their updates in the project channel.
C) Use huddles for everyone to join the 9 a.m. meeting and share their updates.
D) Leverage a Workflow Builder template to automatically ask teammates to post updates in channel.

5. What considerations should you take into account as you tailor your learning plan for your client?

A) Client's use of Slack, number of Admins and Users and different time zones and/or languages
B) Number of Admins and Users, client's use of Cloud storage and different time zones and/or languages
C) Brand of video conferencing tool, client's use of Slack and number of Admins and Users
D) Client's use of Slack, brand of video conferencing tool, and different time zones and/or languages

Solutions: