NP-Con-102 exam dumps

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  • Exam Code: NP-Con-102
  • Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
  • No. of Questions: 127 Questions and Answers
  • Updated: Sep 15, 2026

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Salesforce NP-Con-102 Exam Syllabus Topics:

SectionObjectives
Topic 1: Reporting, Analytics, and Integration- Integration Concepts
  • 1. External System Data Flow
    • 2. Salesforce Ecosystem Integration
      - Reporting and Dashboards
      • 1. Data Visualization
        • 2. Nonprofit KPI Reporting
          Topic 2: Program and Service Management- Program Lifecycle Management
          • 1. Participant Tracking
            • 2. Program Design and Delivery
              Topic 3: Case Management and Service Delivery- Service and Case Tracking
              • 1. Service Outcomes Tracking
                • 2. Case Intake and Routing
                  Topic 4: Fundraising and Engagement- Donor Management
                  • 1. Donations and Soft Credits
                    • 2. Campaign and Engagement Tracking
                      Topic 5: Nonprofit Cloud Fundamentals- Salesforce Nonprofit Cloud Data Model
                      • 1. Households and Affiliations
                        • 2. Account and Contact Relationships

                          Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

                          A nonprofit wants to manage incoming donations, and provide a portal for its constituents and staff members.
                          The nonprofit also wants to create a new web experience for constituents. Which solution should a consultant recommend?

                          • A. NPSP with Accounting Subledger
                          • B. NPSP with Program Management Module
                          • C. NPSP with Experience Cloud
                          • D. NPSP with Account Engagement
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).

                          A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record. Which option should a consultant recommend to meet the requirements?

                          • A. Account Engagement
                          • B. Elevate
                          • C. Send List Email
                          • D. Email-to-Case
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).

                          A nonprofit wants all Apex error messages to be sent to a specific system admin. How should the consultant configure NPSP to send error notifications only to this admin?

                          • A. Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.
                          • B. Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.
                          • C. Change the profile for all users except the specific admin to something different than system admin.
                          • D. Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.
                          Reveal Solution  Discussion  0

                          Correct Answer: B  🗳️

                          Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).

                          A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier. What are two factors the consultant should tell the system admin to consider?
                          (Choose 2)

                          • A. A new node tree was added to the role hierarchy.
                          • B. A new customizable rollup was added in NPSP Settings.
                          • C. A new standard roll-up summary field was added to an object.
                          • D. A new Flow was activated.
                          Reveal Solution  Discussion  0

                          Correct Answer: B,D  🗳️

                          Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).

                          A large nonprofit is a social enterprise that functions like a for-profit corporation. The funding the nonprofit tracks in Salesforce only comes from corporations. The nonprofit needs to manage Leads and track its Opportunity pipeline. Which account model should the consultant recommend?

                          • A. Person Account Model without NPSP
                          • B. Individual Account Model in NPSP
                          • C. One-to-One Account Model in NPSP
                          • D. Standard Account Model without NPSP
                          Reveal Solution  Discussion  0

                          Correct Answer: D  🗳️

                          Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).

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