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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit wants to manage incoming donations, and provide a portal for its constituents and staff members.
The nonprofit also wants to create a new web experience for constituents. Which solution should a consultant recommend?

A) NPSP with Accounting Subledger
B) NPSP with Program Management Module
C) NPSP with Experience Cloud
D) NPSP with Account Engagement

2. A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record. Which option should a consultant recommend to meet the requirements?

A) Account Engagement
B) Elevate
C) Send List Email
D) Email-to-Case

3. A nonprofit wants all Apex error messages to be sent to a specific system admin. How should the consultant configure NPSP to send error notifications only to this admin?

A) Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.
B) Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.
C) Change the profile for all users except the specific admin to something different than system admin.
D) Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.

4. A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier. What are two factors the consultant should tell the system admin to consider?
(Choose 2)

A) A new node tree was added to the role hierarchy.
B) A new customizable rollup was added in NPSP Settings.
C) A new standard roll-up summary field was added to an object.
D) A new Flow was activated.

5. A large nonprofit is a social enterprise that functions like a for-profit corporation. The funding the nonprofit tracks in Salesforce only comes from corporations. The nonprofit needs to manage Leads and track its Opportunity pipeline. Which account model should the consultant recommend?

A) Person Account Model without NPSP
B) Individual Account Model in NPSP
C) One-to-One Account Model in NPSP
D) Standard Account Model without NPSP

Solutions: