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SAVE International Certified Value Specialist Sample Questions:

1. What tool could the VM study team use to show customer satisfaction?

A) Quality function deployment
B) Resource model
C) Quality management plan
D) Customer FAST

2. Which statement best describes the Implementation Phase?

A) It converts accepted value proposals into executed changes and tracks results
B) It occurs before the Information Phase to collect user attitudes
C) It is identical to the Creativity Phase
D) It is where all unselected ideas are formally approved

3. What is the correct order for the management of change stages?

A) Defensive retreat, shock, acknowledgement, adaptation to change
B) Acknowledgement, shock, defensive retreat, adaptation to change
C) Shock, defensive retreat, acknowledgement, adaptation to change
D) Adaptation to change, acknowledgement, defensive retreat, shock

4. Which of the following are the purposes of function analysis?
Choose 4 answers.

A) Expand knowledge
B) Create opportunities
C) Stimulate communication
D) Identify opportunities
E) Change viewpoints
F) Communicate ideas

5. What is the ultimate objective of the Function Analysis Phase?

A) To allocate resources to functions.
B) To organize functions.
C) To classify functions.
D) To prioritize functions.

Solutions: