MB-910日本語 exam dumps

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  • Exam Code: MB-910日本語
  • Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版)
  • No. of Questions: 161 Questions and Answers
  • Updated: Jul 26, 2026

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  • Total Questions: 161
  • Updated on: Jul 26, 2026
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  • Total Questions: 161
  • Updated on: Jul 26, 2026
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  • Total Questions: 161
  • Updated on: Jul 26, 2026
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The MB-910 exam is an excellent opportunity for professionals who want to demonstrate their knowledge and skills in Dynamics 365 CRM. Passing MB-910J exam can help you enhance your career prospects and increase your earning potential. Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) certification is recognized worldwide and is highly valued by employers. MB-910J exam is aimed at individuals with little or no experience in Dynamics 365 CRM, making it an ideal starting point for those looking to build a career in this field.

To prepare for the exam, candidates can take advantage of a range of resources provided by Microsoft, including online courses, practice tests, and study guides. These resources are designed to help candidates build their knowledge and skills and prepare for the exam. Additionally, candidates can also gain hands-on experience by working with Microsoft Dynamics 365 and participating in training programs.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910

The MB-910 exam covers a range of topics, including customer engagement, sales, marketing, and service. Candidates are required to demonstrate their ability to configure and customize Dynamics 365 CRM to meet the specific needs of their organization or clients. They must also be able to integrate Dynamics 365 with other Microsoft applications and third-party tools.

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Microsoft MB-910日本語 Exam Syllabus Topics:

SectionWeightObjectives
Describe the capabilities of Microsoft Dynamics 365 Customer Service (25-30%)25-30%- Describe the core capabilities of Dynamics 365 Customer Service
  • 1. Describe the omnichannel experience
  • 2. Describe knowledge management capabilities
  • 3. Describe the case management capabilities
- Describe customer service insights
  • 1. Describe dashboards and analytics
  • 2. Describe AI insights for customer service
  • 3. Describe Customer Service Historical analytics
Describe the capabilities of Microsoft Dynamics 365 Marketing (10-15%)10-15%- Describe segments and leads
  • 1. Describe account and contact management
  • 2. Describe customer segments
  • 3. Describe lead management
- Describe the marketing capabilities
  • 1. Describe event management capabilities
  • 2. Describe the core capabilities of Dynamics 365 Marketing
  • 3. Describe email marketing features
Describe the capabilities of Microsoft Dynamics 365 Sales (25-30%)25-30%- Describe the core capabilities of Dynamics 365 Sales
  • 1. Describe the sales automation capabilities
  • 2. Describe the opportunity management workflow
  • 3. Describe the quote-to-cash workflow
- Describe the sales management capabilities
  • 1. Describe lead and opportunity management
  • 2. Describe sales analytics
  • 3. Describe forecasting
  • 4. Describe territory management
Describe the capabilities of Microsoft Dynamics 365 Field Service (10-15%)10-15%- Describe the core capabilities
  • 1. Describe Resource Scheduling Optimization
  • 2. Describe work order management
  • 3. Describe connected Field Service and IoT integration
- Describe the Field Service mobile app
  • 1. Describe the mobile app capabilities
Describe the capabilities of shared features (10-15%)10-15%- Describe the common elements
  • 1. Describe communications and collaboration
  • 2. Describe the user experience
  • 3. Describe the out-of-box entities
  • 4. Describe security roles and teams
- Describe reporting and analytics capabilities
  • 1. Describe reporting in Dynamics 365
  • 2. Describe the intelligence capabilities

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