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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Education Data Architecture (EDA) | 22% | - Relationships, data integrity, extending EDA
- EDA data model, standard and custom objects
- Data migration and integration considerations
|
| Topic 2: Domain Expertise | 18% | - Recruitment, admissions, student experience, advancement, alumni relations
- Education Cloud capabilities and use cases
- Education industry processes and needs
|
| Topic 3: Analytics and Reporting | 7% | - Reports, dashboards, and analytics for education
- Leverage Salesforce reporting features
|
| Topic 4: Solution Design | 19% | - Account and contact models for education
- Security, sharing, and access design
- Design scalable, maintainable solutions
|
| Topic 5: Integration and Data Management | 16% | - Integration methods and tools
- Data quality, deduplication, governance
- External systems and third-party apps
|
| Topic 6: Implementation Strategies and Best Practices | 18% | - Change management and adoption
- Configuration vs customization
- Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize
|
Salesforce Certified Education Cloud Consultant Sample Questions:
1. How should a consultant prepare for a successful Education Cloud discovery session with an institution?
A) Create an Education Cloud storyboard.
B) Build the institution's technology roadmap.
C) List the current challenges in education.
D) Review the institution's strategic plan.
2. A university works with business professionals through a continuing education program. Corporate recruiters work with employers to sponsor these programs.
Which object should recruiters use to track the progress of sponsorship requests?
A) Affiliation
B) Campaign
C) Program Plan
D) Opportunity
3. The Alumni Association is interested in using Education Cloud to support its operations The Association tracks alumni interests and hosts networking activities.
Which of these Education Cloud considerations should the consultant discuss with the Association?
A) Install NPSP into their Education Cloud environment.
B) Install Insights Platform to understand alumni data.
C) Leverage a third-party app to support event management.
4. The Alumni Association is interested in using Education Cloud to support its operations. The association track alumni interested board networking activities, and manages fundraising.
Which two Education Cloud considerations should the consultant discuss with the Association?
Choose 2 answers.
A) Install Insights Platform to understand alumni data.
B) Use Grants Management to track alumni scholarships.
C) Leverage a third-party app to support event management.
D) Configure Relationships to track alumni connections.
5. A consultant is working with a customer who already uses Salesforce and wants to install the Education Data Architecture (EDA). The consultant has confirmed that EDA can work in the customer's existing environment.
Which location should the consultant visit to install EDA in the existing environment?
A) Salesforce AppExchange
B) Trailhead
C) Partner Community
Solutions:
Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: C,D | Question # 5 Answer: A |