77201X exam dumps

Avaya 77201X Value Package

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  • Exam Code: 77201X
  • Exam Name: Avaya IP Office™ Platform Implement Certified Exam
  • No. of Questions: 107 Questions and Answers
  • Updated: Jul 24, 2026

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  • Total Questions: 107
  • Updated on: Jul 24, 2026
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  • Total Questions: 107
  • Updated on: Jul 24, 2026
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  • Total Questions: 107
  • Updated on: Jul 24, 2026
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Avaya 77201X certification exam is ideal for IT professionals who are responsible for the installation, configuration, and maintenance of Avaya IP telephony systems. This includes system administrators, network administrators, and technical support staff. 77201X exam is also suitable for Avaya partners and resellers who want to demonstrate their expertise in the Avaya IP Office™ Platform and provide their customers with a high level of service.

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Avaya 77201X certification exam is designed to assess the knowledge and skills of candidates who want to become certified in the Avaya IP Office™ Platform Implementation. 77201X exam is a requirement for professionals who want to demonstrate their expertise in implementing and configuring the Avaya IP Office™ Platform. 77201X exam covers a range of topics related to the installation, configuration, and maintenance of the Avaya IP Office™ Platform, making it an essential certification for anyone working in the field of Avaya IP telephony.

Avaya 77201X exam is designed for professionals who have experience in implementing the Avaya IP Office™ Platform. 77201X exam covers a range of topics, including hardware and software installation, configuration, and troubleshooting. 77201X exam also tests the candidate's understanding of the Avaya IP Office™ Platform architecture and how it integrates with other systems.

Avaya IP Office™ Platform is a unified communications solution that is designed for small and medium-sized businesses. It provides a range of features and functionality that can help businesses improve their communication and collaboration capabilities. The Avaya IP Office™ Platform can be customized to meet the specific needs of a business, and it can also be integrated with other business applications to streamline workflows and improve productivity.

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22998

Avaya 77201X Exam Syllabus Topics:

SectionObjectives
Topic 1: Telephony Features and Applications- Voicemail and messaging
  • 1. Voicemail Pro configuration
  • 2. Voicemail greetings management
  • 3. Embedded voicemail
- Call handling and routing
  • 1. Hunt groups
  • 2. Short codes
  • 3. Time profiles
  • 4. Incoming call routes
Topic 2: Networking and Integration- IP networking
  • 1. NAT and firewall traversal
  • 2. Quality of Service (QoS)
  • 3. LAN/WAN configuration
- Integration with Avaya ecosystem
  • 1. SIP trunking
  • 2. Avaya Aura integration
  • 3. H.323 networking
Topic 3: Installation and Configuration- Initial system setup
  • 1. IP Office Manager
  • 2. Basic configuration wizard
  • 3. IP Office Web Manager
- User and extension configuration
  • 1. Hot desking
  • 2. User creation and administration
  • 3. Remote worker setup
  • 4. Mobile twinning
Topic 4: Troubleshooting and Maintenance- Diagnostics and monitoring
  • 1. Log analysis
  • 2. System status monitoring
  • 3. Call quality monitoring
- Common issues resolution
  • 1. Call quality issues
  • 2. Registration failures
  • 3. Firmware upgrades
Topic 5: IP Office Platform Architecture and Design- Solution components and deployment models
  • 1. IP500 V2 control unit
  • 2. Server Edition
  • 3. One-X Mobile/Portal
  • 4. Voicemail Pro
- Licensing and capacity planning
  • 1. License types and activation
  • 2. VCM card capacity
  • 3. Maximum simultaneous calls

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