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Oracle 1z1-325 exam is designed to assess an individual's knowledge and skills in implementing the Oracle RightNow Cloud Service 2016. 1z1-325 exam is targeted at professionals who wish to become Oracle RightNow Cloud Service 2016 Implementation Specialists. Oracle RightNow Cloud Service 2016 Implementation Essentials certification helps individuals demonstrate their proficiency in configuring and implementing Oracle RightNow Cloud Service 2016 solutions.
Oracle 1z1-325 is a professional certification exam that is specifically designed for individuals who aspire to validate their knowledge and skills in Oracle RightNow Cloud Service 2016 Implementation Essentials. Oracle has set stringent levels of requirements for passing the exam, hence, only the most qualified individuals will emerge as certified professionals in this area.
Oracle 1z1-325 (Oracle RightNow Cloud Service 2016 Implementation Essentials) Certification Exam is a certification exam for those who are interested in implementing applications using Oracle RightNow Cloud Service. Oracle RightNow Cloud Service 2016 Implementation Essentials certification exam is designed to test the knowledge and understanding of the candidates in the areas of configuration, customization and deployment of the Oracle RightNow applications.
Oracle 1z1-325 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Incident and Service Management | - Incident Lifecycle Management - Workflow and Business Rules |
| Topic 2: Reporting and Analytics | - Data Analysis and Metrics - Standard Reports and Dashboards |
| Topic 3: Configuration and Administration | - Configuration Settings and Customization - User Roles and Security Management |
| Topic 4: Integration and Advanced Features | - Integration with External Systems - Advanced Configuration Options |
| Topic 5: Knowledge Management and Content Delivery | - Content Publishing and Maintenance - Knowledge Base Configuration |
| Topic 6: Customer Portal and Experience Interface | - Self-Service and Knowledge Base Setup - Customer Portal Configuration |
| Topic 7: Oracle RightNow Cloud Service Fundamentals | - Platform Overview and Architecture - Core Components and Navigation |
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